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AWS ROOFING IS A NIGHTMARE. To start with, Randy is a definitely oblivious human. He appeared for the estimate without calling ahead of time. Then he proceeded to price quote $500 FOR A PARTICULAR ROOF LEAK OVER THE KITCHEN SINK and prescribed a set of repairs TO REPAIR THE LEAK.
We never understood when they were coming. Needed to keep calling to attempt to get them to come out. Finally, when they did decide to show up, all of the workers looked hungover and drugged out. awsroofing.com.au left nails all over our driveway and sidewalks. AND WHAT'S WORSE IS THE VERY NEXT RAIN, THE LEAKAGE IS NOW WORSE! We called Randy to tell him what was occurring because he had stated the work was warrantied and if we had any problems to call him.
Revolting. We then called the workplace and spoke to Kim, who did not recognize herself as be an accountant who tried to imitate she was some sort of workplace supervisor and told her what occurred. Well, she took almost 20 minutes to call us back after she and Randy got their stories straight and proceeded to talk about roof in such an ignorant fashion it was obvious she had no concept what she was speaking about.
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She lastly said she would have the owner call me which she was just an accountant. I don't know what sort of backwoods operation this is, but I will NEVER RECOMMEND AWS to anyone. They're untidy, oblivious, questionable, undependable and nasty people and it's clear their organization must be with only their loved ones because they lack professionalism and sincerity.
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Definitely nightmare and WE STILL HAVE THE LEAK. So generally, they will estimate you work, do a partial task and after that try to rip-off you out of more cash by stating you need to pay X amount of dollars to fix the problem they were there for in the first place and didn't repair the very first time.